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PRIVACY POLICY

A LEGAL DISCLAIMER

Effective Date: January 2025

1. Introduction Welcome to the Surface website. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other information you provide when creating an account or contacting us.

  • Usage Data: Details about your interactions with our website, such as IP address, browser type, operating system, pages viewed, and the time and date of your visit.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

3. How We Use Your Information We use the information we collect to:

  • Provide and improve our website, products, and services.

  • Communicate with you, including sending updates, promotional offers, and responses to inquiries.

  • Personalize your experience and display content tailored to your interests.

  • Ensure the security and functionality of our website.

  • Comply with legal obligations.

4. Sharing Your Information We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our website and provide services (e.g., hosting, analytics, payment processing).

  • Legal Obligations: Authorities or entities when required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, sale, or acquisition involving Surface.

5. Your Choices You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of receiving promotional communications.

  • Disable cookies through your browser settings (note: this may affect website functionality).

To exercise these rights, please contact us at [Insert Contact Information].

6. Data Security We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing information online.

7. International Data Transfers If you are accessing our website from outside Mexico, your information may be transferred to and processed in a country with different data protection laws. By using our website, you consent to such transfers.

8. Children’s Privacy Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have, we will delete it promptly.

9. Changes to This Privacy Policy We may update this Privacy Policy periodically. We encourage you to review it frequently to stay informed about our practices. Continued use of the website signifies your acceptance of any changes.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Surface Privacy Team
Lago Chalco 196a, Anáhuac I Secc., Anáhuac I Secc, Miguel Hidalgo, 11320 Ciudad de México, CDMX
Email: info@surface.eco

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